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The Bar Harbor Story is generously sponsored by the Maine Seacoast Mission.
by Sabrina Martin/BDN
BAR HARBOR—A former housekeeper has filed a federal civil rights lawsuit against a popular Bar Harbor glamping resort, alleging her ex-employer discriminated against her on the basis of her race and gender.
The woman, of Las Vegas, claims Terramor Outdoor Resorts retaliated against her — moving her in 2025 from a supervisory housing unit to a regular employee housing complex — after she filed repeated complaints regarding a contractor’s sex-based insult and various housing-related issues.
The lawsuit, centered around housemate drama and lack of managerial oversight, comes roughly a year after the alleged racial and gender discrimination occurred. Terramor is often cited by travel blogs and media outlets as a unique glamping resort in the United States.
The former employee filed the civil rights lawsuit against Kampgrounds of America, Inc., Terramor’s parent company, in federal court on Oct. 13, according to the United States District Court of Maine filing.
The former employee, a Black woman who was Terramor’s lead housekeeper from mid-August through late October 2025, said she kept a detailed log of incidents she experienced at work and in her onsite housing that included “repeated disturbances, unusual staff presence around her work and living areas, concerns about privacy and conduct she perceived as intimidating and targeted.”
She presented her concerns to Terramor management, who suggested she should move from her current supervisory living complex to other employee housing, according to the filing.
The woman, who is representing herself in the lawsuit, alleges Terramor’s management then failed to address an incident involving a landscaping contractor who called her a sex-specific expletive. Upon reporting the incident, she was instructed to “stay out of the contractor’s way and discouraged her from videotaping people,” according to her complaint.
Following her complaint regarding the contractor, management then ordered her to move out of the supervisory housing, immediately, according to the court filing. Management said that the woman was “‘making everyone uncomfortable’ and causing others to ‘walk on eggshells.’”
She did not receive any formal disciplinary action related to the mandatory housing change, she said, adding that she also contacted KOA human resources on the matter.
“[The plaintiff alleges] that race and color were motivating factors in the manner in which she was singled out, removed from supervisor housing, treated in employee housing, and denied the level of protection and response she repeatedly requested from management and HR,” according to the lawsuit.
After the move, she continued to experience disruptions in her living space, including “repeated loud banging, door slamming, stomping and shared-wall disturbances,” the lawsuit says. The disruptions interfered with the former employee’s sleep patterns and caused her emotional harm, according to the complaint.
She found her new room in disarray, with dust, trash, stagnant water and other cleanliness problems that weren’t addressed before her relocation, according to the lawsuit.
“[The] plaintiff alleges that the combined treatment in the workplace and employer housing, the gendered insult and management response, the removal from housing specifically tied to her supervisory position, the conditions after the move, the different housing-departure treatment she reported, and KOA’s response after repeated complaints caused significant anxiety, sleep disruption, hypervigilance, emotional distress, and impairment of her ability to rest and function normally,” according to the filing.
A Terramor spokesperson declined to comment Friday on the pending litigation.
The woman, who is requesting a jury trial, did not respond Friday to multiple inquiries from the Bangor Daily News.
This story appears through a media partnership with the Bangor Daily News.
We’ve taken the plaintiff’s name out of the story because it involves an alleged hate and gender-based crime.
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